Everything you want to know about CAFIVER, in clear answers.

CAFIVER is a 100% Mexican coffee processor and marketer, with a plant in Ixtaczoquitlán, Veracruz, operating since 1985.

It produces green, decaffeinated, roasted, ground, and instant coffee; sells its own brands (CAFIVER, Negro Café, Continental, and Vivendi); offers Coffee Service for hotels, restaurants, and offices; and manufactures for third parties (contract manufacturing and private label). It supplies more than 100 cities in Mexico and exports to four continents.

It is produced at the CAFIVER plant in Ixtaczoquitlán, Veracruz, in the high mountains of one of Mexico's most important coffee-growing regions.

The plant processes more than 33,500 tons of coffee per year and has specialized warehouses for green and processed coffee. CAFIVER also has international offices in Miami (USA) and Rotterdam (Netherlands). Learn more in About us.

CAFIVER has four own brands: CAFIVER (roasted and ground, capsules, and kits), Negro Café (instant), Continental (instant), and Vivendi (whole bean and ground roasted, 100% arabica).

Its portfolio includes 18 coffees with regular and decaffeinated versions, in whole bean, ground, instant, capsules, and single-serve. You can filter them by flavor and roast in Our brands.

Yes. CAFIVER's capital was consolidated as 100% Mexican in the year 2000.

The company was born in 1985 in Ixtaczoquitlán, Veracruz, from the alliance between a group of Mexican exporters and a German company. Today its products carry the "Hecho en Veracruz" (Made in Veracruz) distinction for the CAFIVER, Negro Café, and Continental brands.

CAFIVER holds, among others, ISO 9001, ISO 22000, FSSC 22000, C-TPAT, Rainforest Alliance, Fair Trade, Kosher, Halal, organic certifications (USDA, EU, and Mexico), Gluten-Free (ACELMEX), the ESR Distinction, and EcoVadis.

It also received the México Muy Mexicano Award in 2025 and has 12 consecutive years with the ESR social responsibility distinction. See the details in Certifications.

80% of the electricity used in its industrial processes comes from renewable sources, and coffee bagasse is used as thermal energy within the plant itself.

In 2025 it planted 2,400 Oyamel fir trees in Villas Pico, La Perla, Veracruz, and since 2020 it has supported the community of El Porvenir, Zongolica, with the "Adopt a Community" program. It's all in Sustainability (CAFIVERDE).

CAFIVER's Mexican coffee comes from producing regions such as Veracruz, Chiapas, and Oaxaca.

It works with regions whose harvest cycles complement each other to maintain inventory throughout the 12 months of the year. Each contributes a different profile: Veracruz, round body and moderate citrus acidity; Chiapas, full body with chocolatey notes and low acidity; Oaxaca, floral notes and light to medium body.

There are two: the first opened in 2017 next to the plant in Ixtaczoquitlán, and the second opened in 2026 in downtown Orizaba, Veracruz.

They are spaces to taste CAFIVER brands served directly. Before you go, confirm opening hours through the contact form.

CAFIVER's online store invites visitors to get to know the plant, but does not publish hours or an open booking process.

If you would like to arrange a visit, write to us through the contact form indicating your name, company, and tentative date.

Job openings are posted on the CAFIVER Careers page, where you can apply online.

You can also find the link in the footer of this site, in the "About us" column.

You can buy it at the online store tienda.cafiver.com and at chains such as Chedraui, La Comer, Alsuper, Fresko, and City Market, as well as wholesalers.

CAFIVER products are also available on Amazon Mexico. To find the nearest point of sale, use the Where to buy map.

If you prefer a mild, fruity coffee, choose Vivendi; if you want a balanced one for every day, House Blend; and if you're looking for intensity and chocolate notes, Specialty, Espresso, or Negro Café.

• Mild: Vivendi (100% arabica, light roast, sweet and fruity notes) and Continental (instant, caramel and piloncillo notes).
• Balanced: House Blend (arabica and robusta, sweet almonds) and House Blend Plus (100% arabica, caramel).
• Intense: Specialty (sweet chocolate), Espresso (dark chocolate), Morning Blend, and Negro Café.

The coffee finder recommends options based on profile, roast, and format.

Both are CAFIVER instant coffees: Negro Café is intense, dark-roasted, with chocolate notes; Continental is mild, medium-roasted, with caramel and piloncillo notes.

Negro Café is offered with and without caffeine. Choose Negro Café if you want a strong flavor and Continental if you prefer a milder, sweeter cup.

Vivendi is the brightest, with more present acidity; for a cup with less acidity, choose a balanced or intense profile such as House Blend, Specialty, or Espresso.

Acidity also depends on origin and roast. If you have doubts about what your stomach tolerates best, consult a health professional.

Yes. There are decaffeinated versions of Negro Café, Vivendi, House Blend, the coffee kits, the single-serve pods, and the Catalina capsules.

According to CAFIVER, Vivendi Decaf retains the aroma, full body, and balanced acidity of the regular version. Find them in the online store.

Negro Café is listed in the online store as "certified gluten-free," and CAFIVER holds the Gluten-Free certification from ACELMEX.

Since each product is different, always check the label on the package you are going to buy, especially if you have celiac disease or allergies.

Whole bean, ground, instant (jars), single-serve capsules, pods, coffee kits, and functional coffee, as well as wholesale and bulk formats.

• 240 g, 340 g, and 500 g bags for whole bean and ground roasted coffee.
• Instant in jars (for example, 45 g, 90 g, and 180 g in Negro Café).
• Single-serve capsules in boxes of 200 pieces and bags of 20 capsules.
• Coffee kits ready to make 4 cups, with filter, stirrer, sugar, and creamer substitute.

Yes. The online store includes functional coffees with ingredients such as collagen, ganoderma, and probiotics.

Check the ingredient and directions for each product on its listing before buying it.

As of September 30, 2026, the store shows more than 800 reviews: 91% are five-star and 9% four-star, with no lower ratings.

Comments highlight the flavor and quality, the aroma when opening the bag, fast delivery, value for money, and variety. The reviews are at tienda.cafiver.com/pages/opiniones.

Yes, the online store ships throughout Mexico.

The shipping cost is calculated at checkout, based on your postal code and the products in your cart.

Yes: roasted bulk coffee includes free shipping, and the Vivendi listing states free shipping on purchases over $700 MXN.

Conditions may change depending on the current promotion; confirm the details in your cart before paying.

CAFIVER does not process orders on Saturdays or Sundays, and roasted bulk coffee takes 3 to 7 business days to process.

In their reviews, many customers report fast deliveries, from the next day up to a week. If your order is delayed, call customer service.

Yes. The store offers 10% off your first purchase when you subscribe to its newsletter, subject to the restrictions stated in the store.

You can also subscribe from the footer of any page on this site to receive launches and promotions.

Call 272 154 8038, Monday to Friday from 9:00 a.m. to 6:30 p.m.

To request a quote for bulk coffee you can also write via WhatsApp to +52 272 154 8812 or use the contact form.

The store has a Returns and Refunds Policy published in the store policies section of tienda.cafiver.com.

Review it before buying and, if your order arrived damaged or incorrect, contact customer service as soon as possible at 272 154 8038.

CAFIVER recommends 8 grams of coffee for each 177 ml cup.

With that dose, a 500 g bag yields more than 60 cups. Adjust slightly more or less coffee depending on how strong you like it.

As a general rule, use a coarse grind for French press, medium for drip coffee makers, Chemex, or V60, and fine for espresso or moka pot.

If you buy CAFIVER ground coffee, check the package for the recommended method; if you prefer to grind it yourself, choose whole bean coffee. More in the article Types of coffee grind.

Keep the coffee tightly closed, in a cool, dry place; CAFIVER also indicates it can be refrigerated.

The Vivendi bag includes a valve and tin tie closure to preserve aroma and freshness. Avoid moisture, heat, and direct light.

Spray-dried is obtained by atomizing coffee extract and produces a fine powder; agglomerated joins those particles into larger granules.

CAFIVER makes both types at its Ixtaczoquitlán plant, as well as spherical instant coffee since 2005.

Dissolve the instant coffee in 2 tablespoons of hot water, pour it into a glass with ice, and top with milk and a drop of vanilla.

It's the CAFIVER Iced Latte recipe and takes 5 minutes. Find more drinks and desserts in Recipes.

CAFIVER decaffeinates green beans with methylene chloride or ethyl acetate, and today also offers a process using sugarcane.

The Ixtaczoquitlán plant was founded in 1985 as a decaffeination plant and today is developing a method with natural bioagents. The goal is to preserve aroma and flavor without the caffeine.

It is CAFIVER's division, created in 1998, that offers coffee, equipment, installation, maintenance, and training for hotels, restaurants, cafés, offices, institutions, and cafeterias.

Learn about the full service in Coffee and machines.

Under the loan program, CAFIVER installs and maintains the machine at your business with no equipment purchase cost; you only pay for the coffee you consume.

It includes repairs, parts, and cleaning, with flexible terms depending on your operation. A specialist will explain the conditions for your case through the contact form.

It includes coffee and supplies, loaned equipment, installation, preventive maintenance, technical support, and barista training.

It also offers business advisory. If your business already has equipment, CAFIVER can provide the service with that machine.

It offers brewers, semi-automatic and super-automatic machines, guest room coffee makers, capsule machines, granita machines and cold beverage dispensers, as well as accessories.

The ideal equipment depends on your actual consumption; CAFIVER evaluates your business before recommending it. Explore the catalog in Coffee machines on loan.

CafiBox is CAFIVER coffee as an ingredient for cafés and businesses, in presentations designed for their consumption volume.

For example, CafiBox 777 brings together 7 varieties (Specialty, House Blend, HB Plus, Morning Blend, Premium, Espresso, and Vivendi) with 3.08 kg of coffee. It can be purchased at tienda.cafiver.com/collections/cafe-para-negocios.

Yes. The standard sack is 58 kg, there are also 25 kg sacks, and all bulk roasted orders include free shipping throughout Mexico.

There are 13 quality levels from Veracruz, Chiapas, and Oaxaca, in whole bean or ground, and pricing improves starting at 500 kg. For another quantity or to try before committing, write via WhatsApp to +52 272 154 8812. See the bulk offer.

There are branches in Monterrey (Northeast), Guadalajara (West), Querétaro (Bajío), Mexico City (Central), Puebla (Southeast), and Cancún (Peninsula).

Each branch has its own phone and email; check them on the coverage map.

Choose "Coffee Service" in the contact form and a specialist will reply in less than 24 business hours.

The process is: we evaluate your business, install the equipment on loan, schedule the supply, and provide ongoing maintenance.

Choose "Distributors" in the contact form, tell us about your market, and a specialist will reply in less than 24 business hours.

Then we evaluate the fit, define commercial terms and logistics, and start with training and sales materials. More detail in How to become a distributor.

We look for commercial presence in your area (retail, wholesale, or HORECA), storage and delivery infrastructure, interest in developing the coffee category, and a long-term relationship.

If your area is new for CAFIVER, tell us where you are: we evaluate coverage, volume, and potential in your region.

The portfolio of four brands: CAFIVER, Negro Café, Continental, and Vivendi, from instant to roasted and ground.

You also get the backing of more than 40 years of experience, our own plant, and constant supply. See the full portfolio.

Contract manufacturing is the production of your product to your specifications, and CAFIVER offers it with its industrial infrastructure and quality standards.

It is for companies that already have their formula or product and need someone to produce it. Details in Contract coffee manufacturing.

Yes. CAFIVER develops with you a coffee under your brand (Private Label), from product selection to packaging.

It is an option for retail, distributors, and brands that want to launch their own coffee. Learn about the process in Create your coffee brand.

The plant processes more than 33,500 tons of coffee per year.

It includes green and decaffeinated coffee, instant (spray-dried and agglomerated), roasted whole bean, and packaging in jars or doy packs, with its own cupping laboratory and certified Q Graders. It operates with quality and supply 365 days a year.

Green, decaffeinated, roasted and ground, and instant (agglomerated and spray-dried) coffee, in the volume your operation requires.

It is aimed at food and beverage manufacturers, distributors, and importers. See Coffee as an ingredient.

Yes. CAFIVER exports to customers on four continents, with international offices in Miami (USA) and Rotterdam (Netherlands).

It holds international certifications and foreign trade experience. Request a quote at Coffee export.

Choose "Contract manufacturing / Private label" or "Export" in the contact form and describe your market, volume, and specifications.

The process is: you tell us what you need, we design the solution, we produce and validate under industrial standards, and we deliver in Mexico or in the international market where you operate.