Learn how we use and protect your data.

Your privacy and trust are very important to CAFIVER S.A. DE C.V., and therefore it is essential for us to ensure that you know how we safeguard the integrity, privacy, and protection of your personal data. It is a commitment to safeguarding, in strict compliance with the Federal Law on Protection of Personal Data Held by Private Parties.

For CAFIVER S.A. DE C.V., it is essential to collect certain personal data in order to carry out our company's activities. Consequently, we are obliged to fully comply with the legal and security measures sufficient to protect the personal data you provide for the purposes described in this privacy policy.

Privacy Notice | Information Collection

The collection of personal information from human resources is essential to establish a healthy employment relationship. But so is the application of legal measures regarding it. Below we describe some of those policies.

We do the above with the sole purpose of giving you full control and decision over your personal data. For this reason, we recommend that you read the following information carefully.

We remind you that the purpose of this bulletin is to keep you informed and let you know that you have full control and decision over your personal data. If you want to know more, you can visit and consult our website: www.cafiver.com

In the event of modifications to this document, we will let you know in advance through the mechanisms established and described below:

Identification data of CAFIVER S.A. DE C.V. (DATA CONTROLLER)

Legal name: CAFIVER S.A. DE C.V.
Trade name: CAFIVER
Address: Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. Mexico C.P. 94450.

Privacy Notice | Personal Data

For the purposes stipulated in this privacy notice, we inform you that there are various ways in which we may collect your personal data, including:

1. When you provide it to us directly.
2. When you visit our website or use our online services.
3. When you provide information to us through service rating surveys.
4. When information is obtained through other sources permitted by law.

Below, we describe each of them:

Personal data we collect directly or through electronic surveys:

It is obtained when you provide it yourself by various means, such as through your physical presence at our facilities. Among the data we obtain by this means are: name, age, nationality, address, phone number, email address, Federal Taxpayer Registry number (RFC), and images and sounds from the company's surveillance cameras.

Personal data we collect when you visit our official website, Facebook, or use our online services such as submitting your résumé or the contact form.

This information refers exclusively to the personal data sent to our institutional email. This includes: name, email address, and phone number.

Personal data we collect through service and product rating surveys.

To provide you with quality service and maintain continuous improvement, we provide you with service rating surveys through which we collect your personal data, such as: name, phone number, and email address.

This information refers to what you give us when you respond to our surveys. This is an exchange we make in order to offer you quality service. It is also the way we can learn how you see us.

Privacy Notice | Sensitive Personal Data

To fulfill the purposes set out and detailed in this privacy notice, sensitive personal data will be collected and processed. Likewise, this will apply to data relating to debit or credit card numbers for payment of our services.

It is important to note that we commit to treating them with security measures, responsibility, and ethics, always guaranteeing their confidentiality.

If, as the data subject, you wish to express a refusal to the processing of your personal and/or sensitive data for those purposes that are not necessary and did not give rise to the legal relationship, you may do so by submitting a written request to the Special Privacy Attention Unit, located at Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. Mexico C.P. 94450, directly to the company's Director of Administration.

Purpose of Processing Personal and Sensitive Data

The Personal Data you provide to us will be used for the following purposes:

1. Sending information by email regarding updates to our products and services. As well as for carrying out promotions and pre-sales (advertising), both at our facilities and on our Facebook page and/or social networks.
2. Updating the database of CAFIVER S.A. DE C.V.
3. For your safety and that of the people who visit us, images and sounds will be video recorded and stored on our security devices.
4. Photographs of the data subjects will be used for our website, as well as for social networks.

The Sensitive Data you provide to us will be used for the following purposes:

1. For billing for the services provided by CAFIVER S.A. DE C.V.
2. Updating personal data for sending promotions and advertising for our products and services.
3. In accordance with articles 49, 50, and 51 of the Regulations of the Federal Law on Protection of Personal Data Held by Private Parties, CAFIVER S.A. DE C.V. is the sole party responsible for safeguarding the sensitive data obtained through the different means described above.

Privacy Notice | Revocation of Consent

In accordance with article 21 of the Regulations of the Federal Law on Protection of Personal Data Held by Private Parties, consent to the processing of personal and/or sensitive data may be revoked at any time. To that end, the following procedure has been implemented:

Submission of the request in writing and in person at the address Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. Mexico C.P. 94450, at the Special Privacy Attention Unit, in the administration department, from nine a.m. to six p.m., Monday through Friday.

The request must contain the following information:

1. Name of the data subject and address or other means to communicate the follow-up and response to your request.
2. Official documents proving the identity or, where applicable, the legal representation of the data subject.
3. The statement of revocation of consent.

Likewise, the deadlines for handling the request are as follows:

The Special Privacy Attention Unit will inform you within twenty business days from the submission of the request whether it is admissible or not. If admissible, it will be carried out within no more than fifteen business days following the first response.

Both terms may be extended for up to the same period and on a single occasion if required and with prior notice. When it is not admissible, you will be informed within the stated deadlines along with the justification for the response.

Means to Exercise ARCO Rights

In compliance with articles 16 and 22 of the Federal Law on Protection of Personal Data Held by Private Parties, the data subject, in person or through a duly accredited legal representative, may exercise ARCO rights (access, rectification, cancellation, and opposition) directly before the Special Privacy Attention Unit, in the administration department of CAFIVER S.A. DE C.V.

For the purposes of this privacy notice, the following shall be understood as:

1. Access. Accessing the personal data we hold about you.
2. Rectification. If they are inaccurate or incomplete.
3. Cancellation. When you consider that they are not required for any of the purposes stated in this privacy notice, are being used for purposes not consented to, or the contractual or service relationship has ended.
4. Opposition. Opposing the processing of them for specific purposes.

Rights that will hereafter be identified by their acronym ARCO.

In order to guarantee the exercise of ARCO rights, we have implemented the following mechanism:

The respective request must be submitted at the address Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. Mexico C.P. 94450, at the Special Privacy Attention Unit, in the administration department:

Your request must contain the following information:

1. Name of the data subject and address or other means to communicate the response to your request.
2. Official documents proving the identity or, where applicable, the legal representation of the data subject.
3. A clear and precise description of the personal data with respect to which you seek to exercise any of the aforementioned rights.
4. Any other element or document that facilitates locating the personal data.

The deadlines for handling your request are as follows:

The Special Privacy Attention Unit of CAFIVER S.A. DE C.V. will inform you within twenty business days from the submission of the request whether it is admissible or not. If admissible, it will be carried out within no more than fifteen business days following the first response. Likewise, both terms may be extended on a single occasion if required and with prior notice. Otherwise, you will be informed within the stated deadlines along with the justification for the response.

For more information, please contact the Special Privacy Attention Unit at (272) 724 1255.

In order to facilitate the exercise of ARCO rights, we make request forms available to you, which you can obtain on the website www.cafiver.com or in person at the Special Privacy Attention Unit, in the administration department at the address Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. Mexico C.P. 94450.

It is important to mention that the use of the personal and/or sensitive data collected is exclusively for the purposes stated in this document. For this reason, if the data subject wishes to limit the use or disclosure of the data, they may do so at any time, in writing before the Special Privacy Attention Unit, in the administration department, at the address Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. Mexico C.P. 94450.

Changes to the Privacy Policy

It should be noted that we reserve the right to make modifications or updates to this privacy notice at any time. This also applies to address legislative or jurisprudential developments, internal policies, new requirements for the provision or offering of our services or products, and market practices.

These modifications will be available to the public indistinctly through the following means:

1. Visible notices in our offices.
2. On our website www.cafiver.com
3. Through a message to the last email address you provided to us.

Mechanisms and technologies that allow data to be collected automatically

CAFIVER S.A. DE C.V. establishes at this point that, for a commercial transaction to take place, mechanisms and technologies will be used that allow us to collect data directly and automatically. In this regard, you are informed that the company uses "cookies" on its website www.cafiver.com, understood as set out below:

Cookies: A data file stored on the hard drive of a user's computer or electronic communications device when browsing a specific website, which allows state information to be exchanged between that site and the user's browser.

Likewise, state information may reveal session identifiers, authentication, or user preferences, as well as any data stored by the browser regarding the website.

Special Privacy Attention Unit

CAFIVER S.A. DE C.V. is responsible for the processing of your personal data through the person in charge of the Special Privacy Attention Unit, in the administration department, located at Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. Mexico C.P. 94450.

Email: ventasenlinea@cafiver.com.mx
Phone: +52 272 154 8812